Identify top performers and reverse-engineer their winning behaviors
Spot and support reps who need coaching early on
See how many calls each rep makes and how they’re trending over time
Tell who’s following your playbook with automatic scores based on your KPIs
Identify high-potential reps by tracking growth over time
Track total calls made by day, week, or month
See trends in average call duration and call quality across the team
Get a breakdown of call outcomes: progressing, not interested, callbacks, and more
Spot pipeline issues early by monitoring team-wide patterns
Align team activity with revenue-driving behaviors
Know if reps talk too much (or too little) with talk ratio and monologue tracking
See if reps create space for discovery with the longest customer story metric
Measure patience and interruption levels to coach better listening habits
Spot coaching opportunities your CRM can’t show you
Make Winning Decisions With Real-Time Data
Your team moves fast—your insights should too.
Your dashboard updates with every call, so you always know what’s happening, what’s changing, and where to focus next.